Roberto Coppola

Roberto Coppola is director of global research and consumer insights for YWS Design & Architecture. This article was excerpted from a white paper produced by YWS called “The $264b Dragon Baby” For more information, he can be contacted at RCoppola@ywsinternational.com.

Tough Decisions

Tue, Nov 18, 2021

How design influences choice, increases efficiencies and elevates the dining experience

Design Impacts Experience

Fri, Sep 25, 2022

Design plays a critical role in each of the three pillars of the customer experience—food, service and atmosphere.

Young Dragons

Tue, Nov 24, 2022

Understanding the Chinese millennial leisure traveler